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FAQs

SESSIONS: 
The sports offerings will differ each week depending on facility and coach availability... please check schedules. We will update them as we receive facility and activity information.

 

ARRIVAL: ​

Morning and Full Day campers may be dropped off between 8:00-8:30am at La Canada High School at the 7/8 Turnaround. We will implement a carline drop off/Pick up system. The entrance to the 7/8 Turnaround is on Foothill Blvd between the St Francis Football Field and the CEC. Camp begins promptly at 8:40am. Parent and guardians must sign their children in with a Spartan Allstars Camp staff member. Please follow all staff member instructions.

 

DEPARTURE: 

Pick up occurs at La Canada High School at the 7/8 Turnaround. Morning pick up is between 12:20-12:30pm. Afternoon pick up is between 4:30-5:00pm. Campers picked up after 5pm will be charged $20.  After 5:30pm, the fee will increase to $50. The late fees must be paid before the camper will be admitted the next day. Aftercare is not available.

 

EARLY PICK-UPS:

Please send us a PROCARE message 2 hours before your needed pick up. Include campers name, group, and time. No early pick ups after 4pm as we prepare to close up camp.

 

PROCARE:

Spartan Allstars is committed to keeping parents in the camp loop!  We have partnered with Procare to provide a detailed check in and out system in addition to parent communication tools.

FRIEND REQUESTS:

Although we encourage Campers to meet and make new friends, but we understand the benefits of already having a familiar face welcome you when you arrive. Parents will be emailed a form to complete a week prior to each week enrolled. Campers can request ONE friend each week. To guarantee same grouping, that friend must also request your camper and birthdates must be within a year of each other. No exceptions. 

HOW DO I MAKE A FRIEND REQUEST?

The week before your session, we will send out a Friend Request Form. This is to ensure all the Campers are in fact attending that session and haven't had any change of plans since registration. You must submit the Friend Request for us to honor it.

FRIEND REQUEST "RULES":
1) Only ONE Friend Request will be honored.  Filling out a second form or line doesn't work.
2) Spelling Counts!  We copy and paste using the "Find" function, if we can find a name.... what can we do??
3) Requested Campers must be within one year of each other for safety reasons during play.
4) No Friend Chains, they'll be ignored. 1 Friend = 1 Friend

Note: Twins are typically grouped together (unless you'd like them separated). Siblings are NOT grouped together.

Each group has a set number of campers with no wiggle room. There are NO GROUP CHANGES. If your child shows up the first day and sees someone that they didn't know was coming and that friend is in a different group... there is nothing we can do. Please help your child understand this before Camp starts! 

 

DRESS CODE:

Campers must wear comfortable, loose clothing that will allow for rigorous physical movement. All campers must wear closed toed athletic shoes and socks. All clothing must be free of profanity, advertisements for alcohol or illegal substances and generally in good taste.  No midriffs or cut offs please. Sandals and /or flip-flops are only permitted when going to or from the pool. No skirts.

 

EQUIPMENT: 

Camp does provide basic sports items. However, Campers should bring swim gear on planned swim days. In addition, they are permitted to bring their own personalized sports equipment: tennis racquet, baseball/ softball glove, cleats, shin guards, gloves, helmet, lax sticks, or bats.  The camp will not be liable for personal equipment items and to limit large group gatherings, no lockers will be issued this summer. Campers should bring a backpack and carry it with them all day. Check schedules to know what to bring.

 

BREAKS AND LUNCH: 

There is a 20 minute break each morning and afternoon. Students must bring a sack lunch with them every day. Staff cannot purchase food for students. There is no microwave or refrigerator. Campers are strongly encouraged to bring a disposable water bottle as water bottles are the most commonly "lost item." Items do get lost, so be mindful when sending expensive items.

 

BATHROOM BREAKS:

The students will be dismissed one at a time to use the bathroom for safety reasons.

 

MEDICATION: 

Campers may only bring any medication to the camp with a written note from their parent and or legal guardian (including Tylenol or Aspirin).  All medication (prescription, epipens, non-prescription, etc) must be in its original packaging.  The group leader will carry it in their backpack or in the office if temp sensitive.  It is understood that campers and not the staff are required to remember when they need to take their medication.  It is understood that severe allergies or other medical conditions must be fully disclosed BEFORE the child will be accepted into the program.  We do have a Camp Nurse on duty at all times.

WHAT TO BRING: 

Please make sure your child a lunch with plenty of snacks, a water bottle, and SPRAY sunscreen with your camper.  SPRAY sunscreen is preferred for quick and easy application. Camp Store Cards are available for purchase for Snacks and Kona Ice truck visits. The Camp provides all athletic equipment.

 

PHOTO PERMISSION:

Spartan Allstars primarily uses camper photos for the end of camp slide show which is posted on the website.  Photos may also be posted on the website or on marketing materials. If you do not want your child photographed, please email us at spartanallstarscamp@gmail.com. We cannot guarantee that your child will be photographed!

CAMPER TO COUNSELOR RATIO

Each group has two counselors per 13-16 Campers. Each activity has at least one staff member assigned, sometimes two. So ratios average between 1:4 and 1:8 depending on the type of activity.

WHAT TYPE OF TRAINING DO STAFF RECEIVE?

Counselors, Staff and Coaches are carefully interviewed and vetted to ensure they'll be a good fit for My City Allstars. All Staff will receive a Staff Manual and attend training meetings. Depending on the age and role of the Staff member, they might need a background check, special certifications, or CPR and First Aid training.

COVID 19:

We are strictly following the LA County Health Department Protocol for Day Camps. This document was updated on June 16, 2022. 

Although LA County Health Department strongly recommends masks while indoors, they have removed mask mandates for indoor and outdoor activity. They say, "It is strongly recommended but not required that all visitors and campers wear upgraded masks indoors while at camp, except while swimming, napping, eating/drinking."

 

We do not recommend masking outdoors during high exertion activities because it could contribute to heat related issues. We will have masks available for those who lose or damage theirs at some point during the Camp Day. Parents can choose whether or not they want their camper to wear a mask while at camp, but we cannot enforce it. Please communicate your wishes to your child. 

Groups will encounter other groups during breaks and Rest Hour. Although each group will have a designated lunch area to limit contact while eating. 

Although every effort will be made to ensure a clean and safe environment for Campers and Staff, there is still a risk of contracting the virus while at camp whether vaccinated or not.

We reserve the right to ask each Camper to take an at-home COVID test before attending Camp each week.

 

BEHAVIOR:  ​

It is understood that campers are to behave in a polite and respectful manner while at the Spartan Allstars Sports Camp. Profanity, verbal disrespect, name calling, running away, etc. will not be tolerated. Moreover, rough-housing of any kind is strictly prohibited. When at camp, the campers must listen and follow staff instructions exactly. It is understood that the parents will remind their children of the correct way to behave while in camp and if at any time they can no longer support the policies of the camp they are encouraged to withdraw their child. Campers who repeatedly violate the rules and guidelines will be expelled without a refund. Parents may not upbraid, insult or otherwise abuse staff and/or other campers.
 

PERSONAL ITEMS:
Do NOT to bring cell phones, gaming systems, or electronic devices which might become damaged, lost or stolen. We would love for Camp to be a Screen Free Zone. Students are not allowed to bring any kind of weapon to the camp (this includes Swiss army knives, etc.) It is understood that the Spartan Allstars Sports Day Camp, its staff and subsidiaries, La Canada High School and its staff and the City of La Canada are NOT responsible for any damaged, lost or stolen items which the students may elect to bring with them to the Spartan Allstars Sports Day Camp.

 

CAMP STORE:
We do not advise sending cash with your child as theft and loss are an unfortunate reality.  Spartan Allstars will host a cash-free Camp Store that sells healthier snack alternatives during breaks (Gatorade, granola bars, Sun Chips, fruit bars, etc.). Camp Store is not intended to replace lunch.  Parents can purchase a "Camp Credit Card" with the campers name on.  Note- Parents can ask staff to place a spending limit per day- please tell staff when purchasing the card. If you purchase the Camp Store Card online with registration, a $4 per day limit will automatically be applied. $5- $20 Camp Credit Cards can be purchased during morning Drop Off or afternoon Pick Up with cash or Venmo'd @spartanallstars. Please include your Camper name, group, and limit if applicable. Cards cannot be redeemed for cash... so use them up!

 

WHAT IS CANCELLATION INSURANCE?

Cancellation Insurance is an optional add-on that may be purchased during registration that allows you to cancel a program, for any reason, up to the start date of a program, and receive 100% of your registration fee back, less any discounts or add-ons that were applied during check-out. It is important to note that Cancellation Insurance may only be exercised BEFORE a program begins. Even with Cancellation Insurance, program fees are non-refundable after a program begins. Last minute vacation changes, illness, injuries, aging out of camp (so future credit is not needed), and global pandemics are all a real concern. If you don't want Camp Credit, consider purchasing Cancellation Insurance instead.

 

CANCELLATION POLICY: 

Camp weeks are non-refundable unless Cancellation Insurance is purchased during registration. There are no make-up days. You may transfer between 2023 dates at no charge. We may provide Spartan Allstars Camp Credit to parents who need to withdraw their child but did not purchase Cancellation Insurance.

We have a sliding scale for Spartan Allstars Credit given based on the original week registered. If the enrolled program was a result of a previous transfer, the earliest program’s start date is used in this calculation. 

 

Credit (Valid for 24 months)
28+ days before start date = 100% credit
0-27 days = 50% credit

If camp is canceled due to circumstances beyond the Camp's control (facility issues, pandemic, natural disasters, etc), 100% Spartan Allstars Credit, valid for 24 months, will automatically be issued.

Is there a medical exception?

Yes. If the medical situations is supported by a written and signed acknowledgement from a licensed medical practitioner, we will extend Spartan Allstars credit on your account, prorated from the date we receive the medical acknowledgment. Please note this is a credit, not a refund, which expires 24 months from the original program’s start date. The credit may be applied toward future Spartan Allstars Camps.

SPECIAL NEEDS CAMPERS: 

Camp is a socially interactive and physically active experience.  If you are unsure if your child meets this criteria, has an IEP or 504, or takes medication please contact us.  By signing this doc, you are telling us your camper is fully fit to participate with no accommodations.  Please contact us if your child requires medication.

CELL PHONES

We vehemently DISCOURAGE Campers having Cell Phones. We have had too many negative experiences. This has nothing to do with us not wanted parents and children to be in contact with each other but everything to do with what content Campers can share/show each other. Campers can come to the Office if they need to reach a parent and vice versa.

TAX ID/CAN I USE A FLEXIBLE SPENDING ACCOUNT?

Chances are, yes, but check with your employer’s HR representative to make sure. Day camps are usually reimbursable under your Dependent Care Flexible Spending Account for kids up to 13 years old. You’ll need our Tax ID number (also called a Federal EIN number) which is:

46-2744553. Login to your ActivityHero account to find receipts/forms you'll need to submit for reimbursement.

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