FAQS

POOL/SWIM:

The pool will be reserved for the oldest groups during our busier weeks at Camp during June. In June, we anticipate that most kids 9+ will have pool time with a chance that older 8 year olds may be able to participate as well. Note, that if you have a friend request in a younger grade, your child might be pulled down and miss pool time. However, there will either a swim block or water games for every group daily each afternoon. Later in July, there is a chance that most groups will get pool time. No one is guaranteed a swim block or required to swim if they have swim on their schedule. Depending on the week, your child might be included in swim one week but not in another.

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ACTIVITIES: 
The sports offerings will differ each week depending on enrollment and facility and coach availability... please check schedules. We will update them as we receive facility and activity information.

 

MORNING DROP OFF:

Morning and Full Day camper drop off is between 8:00-8:30am at the La Canada High School Outdoor Basketball Courts on Oak Grove Drive. We will have a one way carline drop off system. Please enter the parking lot through the main entrance at the light. (Entering the other direction could result in an accident or injury.) Please follow all staff member instructions. Have your QR Code(s) ready (available on our Webportal) for staff to scan (this is how we sign in your campers.) You can print or show us on your phone. Campers should be sunscreened and ready to jump out of the car. Camp begins promptly at 8:40am.

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MORNING PICK UP (K & 1st Grade Groups):

Pick up will be in front of the La Canada High School Outdoor Basketball Courts. Morning pick up is between 12:20-12:30pm. Please park and then sign your child out with one of the staff members at the pick up tent. Please have your QR Code(s) ready to scan. 

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AFTERNOON PICK UP:

Full Day Campers pick up is between 4:30-5:00pm in either the North Gym or cafeteria. (Parents will be emailed which location before Camp Starts.) Campers picked up after 5pm will be charged $20.  After 5:30pm, the fee will increase to $50. The late fees must be paid before the camper will be admitted the next day. Aftercare is not available.

Basketball Camp Pick Up/Drop Off- South Gym

Baseball Pick Up/Drop Off- Varsity Baseball Field

Futsal Pick Up/Drop Off- Outdoor Basketball Courts

 

EARLY PICK-UPS:

To schedule an Early Pick Up, please request an early pick up on the Web Portal with at least 2 hours warning! No early pick ups after 4pm as we prepare to close up camp and move to the front of the school for general pick up. Early Pick Ups will at the tent in front of the Outdoor Basketball Courts.

 

FUNFANGLE:

Funfangle hosts our Spartan Allstars Web Portal. If your child attended a camp in 2025 on,  you may use the same login and password! Any new campers registered under your email address will be added to your profile. If you're new to Camp, after you register for Camp in ActivityHero, you'll receive an invite to register! The Web Portal is used to:

• Schedule early pick ups

• Add money to Camp Store and see camper(s) purchase history

• Parents can place a daily spending limits on Camp Store Cards

• Order Lunches (by noon on Sunday for the entire week)

• Check in and out campers with Campers unique QR Code

• Contact us if you don't receive a portal invite after registration. One login per household.​

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FRIEND REQUESTS:

Although we encourage Campers to meet and make new friends, but we understand the benefits of already having a familiar face welcome you when you arrive. Parents will be emailed a form to complete a week prior to each week enrolled and it must be filled out by the Wednesday before your Camp Session Starts. Campers can request ONE friend each week. To guarantee same grouping, that friend must also request your camper and birthdates must be within a year of each other. No exceptions. Camp Groupings are done Thursday. There are no refunds/credits given for Camp once the groups are made.

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HOW DO I MAKE A FRIEND REQUEST?

The week before your session, we will send out a Friend Request Form. This is to ensure all the Campers are in fact attending that session and haven't had any change of plans since registration. You must submit the Friend Request for us to honor it.

FRIEND REQUEST "RULES":
1) Only ONE Friend Request will be honored.  Filling out a second form or line doesn't work.
2) Spelling Counts!  We copy and paste using the "Find" function, if we can find a name.... what can we do??
3) Requested Campers must be within one year of each other for safety reasons during play.
4) No Friend Chains, they'll be ignored. 1 Friend = 1 Friend

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Note: Twins may not be grouped together (please submit a friend request if you'd like them together.)

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Each group has a set number of campers with no wiggle room. There are NO GROUP CHANGES. If your child shows up the first day and sees someone that they didn't know was coming and that friend is in a different group... there is nothing we can do. Please help your child understand this before Camp starts! 

 

DRESS CODE:

Campers must wear comfortable, loose clothing that will allow for rigorous physical movement. All campers must wear closed toed athletic shoes and socks. All clothing must be free of profanity, advertisements for alcohol or illegal substances and generally in good taste.  No midriffs or cut offs please. Sandals and /or flip-flops are only permitted on the pool deck. Please, no skirts or dresses.

 

EQUIPMENT: 

Camp provides all the basic sporting equipment. We do not recommend bringing your own equipment or personal items. Camp will not be liable for anything that is lost, stolen, or damaged. Campers should bring a backpack with their lunch, sunscreen and swim gear (if needed.)

 

BREAKS AND LUNCH: 

There is a 20 minute break each morning and afternoon. Students must bring a sack lunch with them every day. Staff cannot purchase food for campers. There are no microwaves or refrigerators. Campers are strongly encouraged to bring a disposable water bottle as water bottles are the most commonly "lost item." Items do get lost, so be mindful when sending expensive items.

 

MEDICATION: 

Campers may bring any medication to the camp with a written note from their parent and or legal guardian (including Tylenol or Aspirin).  All medication (prescription, epipens, non-prescription, etc) must be in its original packaging.  The group leader will carry it in their backpack or in the office if temp sensitive.  It is understood that campers and not the staff are required to remember when they need to take their medication.  It is understood that severe allergies or other medical conditions must be fully disclosed BEFORE the child will be accepted into the program.  We do have a Camp Nurse on duty at all times.

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WHAT TO BRING: 

Please send your Camper with a lunch, plenty of snacks, a (disposable) water bottle, and SPRAY sunscreen.  SPRAY sunscreen is preferred for quick and easy application. Camp Store Cards are available for purchase for Snacks and special frozen treat days. The Camp provides all athletic equipment, please do not bring your own as it could be lost or stolen.

 

PHOTO PERMISSION:

Spartan Allstars primarily uses camper photos for the end of camp slide show which is posted on the website.  Photos may also be posted on the website or on marketing materials. If you do not want your child photographed, please email us at info@spartanallstars.com. With so many Campers and some more camera shy than others, we cannot guarantee that your child will be photographed!

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BATHROOM BREAKS:

The students will be dismissed one at a time to use the bathroom for safety reasons.

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BEHAVIOR:  ​

It is understood that campers are to behave in a polite and respectful manner towards other Campers and Staff while at the Spartan Allstars Sports Camp. When at Camp, the Campers must listen and follow Staff instructions. It is understood that the parents will remind their children of the correct way to behave while in camp. If, at any time, a parent can no longer support the policies of the camp they are encouraged to withdraw their child. Profanity, verbal disrespect, name calling, running away, bullying, taunting, or fighting, etc are not tolerated with varying levels of consequences based on circumstances. Campers who repeatedly violate the rules and guidelines or commit an egregious offense will be expelled without a refund. If your child's needs/behaviors exceed our staffing capabilities or they are requiring excessive staff attention you may be asked to pick up your camper and the camper may not be invited to return to camp. Parents may not upbraid, insult or otherwise abuse staff and/or other campers. It is vital that all Campers feel safe, and are safe ,at Camp. Inappropriate parent conduct towards staff members can result in a child being expelled from camp without a refund.
 

PERSONAL ITEMS:
Please help us maintain a SCREEN FREE ZONE! Do NOT to send cell phones, gaming systems, electronic devices, or sports equipment which might become damaged, lost or stolen. Students are not allowed to bring any kind of lighters, explosives or weapons to the camp (this includes Swiss army knives, etc.) It is understood that the Spartan Allstars Sports Day Camp, its staff and subsidiaries, La Canada High School and its staff and the City of La Canada are NOT responsible for any damaged, lost or stolen items which the students may elect to bring with them to the Spartan Allstars Sports Day Camp.

 

CELL PHONES

We vehemently DISCOURAGE Campers having Cell Phones. We have had too many negative experiences. This has nothing to do with us not wanting parents and children to be in contact with each other but everything to do with what content Campers can share/show each other and how it prevents Campers from engaging in Camp activities. Campers can come to the Office if they need to reach a parent and vice versa.

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CAMP STORE:
Spartan Allstars hosts a Camp Store that sells healthier snack alternatives during breaks (Gatorade, granola bars, Sun Chips, fruit bars, popsicles, etc.). Camp Store is not intended to replace lunch. Lunches are purchased/ordered separately on the Web Portal. Lunch purchases are different from Camp Store. 

 

On Tuesdays and Fridays, we will offer a variety of Mini Melts® (like Dippin' Dots) at Rest Hour. Mini Melts are $4 each.

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Parents may add funds at any time on the Web Portal or by sending Cash in an envelope with camper(s) name and group. Cash funds will be added to their camp account. Parents can login to the Web Portal to see transactions, balances, transfer money between their children, and place a spending limit on camper(s) accounts.
 
Cards cannot be redeemed for cash... so use them up! Any leftover funds will be donated to our scholarship funds. Note- We will have a dedicated "Cash Only" cart if parents want to send their Campers with cash and not have it go on their account, but note that Camp is not responsible if cash is lost or stolen. 

 

HOW DO I CANCEL OR CHANGE A SESSION?

You have 3 options if the session you registered for no longer works for you. You may:

• Change to another session (so long as there is open spots and there no restrictions on your payment)

• Receive a refund minus the fees noted in Cancellation Policy (see below)

• Receive the value in camp credits as noted in the Cancellation Policy which are good for 2 years. (see below)

Email info@spartanallstarscamp.com to request a change.​

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CANCELLATION POLICY: 

Camp has a $100 non-refundable deposit per camper per week. There are no make-up days. You may transfer between 2026 dates at no charge so long as there is space available.

We have a sliding scale for Spartan Allstars credit card refunds or camp credit given based on the original week registered. If the enrolled program was a result of a previous transfer, the earliest program’s start date is used in this calculation. 

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Camp Groupings are done every Thursday before Camp starts. Any cancellations 4 days before Camp (Thursday- Sunday) will only be eligible for 40% camp credit. No refunds/credits will be issued once Camp begins (Monday)

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For Credit Card Refunds:

21+ days before start date = Fee minus $100 non-refundable depot

5-20 days= 50% of Fee

0-4 days= No refund (camp credit only)
 

For Camp Credit Refunds (Valid for 24 months)
21+ days before start date = 100% credit
5-20 days = 75% credit

0-4 days= 40% credit

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If camp is canceled due to circumstances beyond the Camp's control (facility issues, pandemic, natural disasters, etc), 100% Spartan Allstars Credit, valid for 24 months, will automatically be issued.

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Is there a medical exception?

Yes. If the medical situation is supported by a written and signed acknowledgement from a licensed medical practitioner, we will extend Spartan Allstars credit on your account, prorated from the date we receive the medical acknowledgment. Please note this is a credit, not a credit card refund. Credit expires 24 months from the original program’s start date. The credit may be applied toward future Spartan Allstars Camps for any member of your immediate family.

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SPECIAL NEEDS CAMPERS: 

Camp is a socially interactive and physically active experience.  If you are unsure if your child meets this criteria, has an IEP or 504, or takes medication please contact us.  If you register your child for camp, you are telling us your camper is fully fit to participate with no accommodations.  Please contact us if your child requires medication. If your child's needs/behaviors exceed our staffing capabilities or they are requiring excessive staff attention, run away, hit staff or campers, etc, you may be asked to pick up your camper and the camper may not be invited to return to camp. ​

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CAMPER TO COUNSELOR RATIO

Each group has two counselors per 13-17 Campers. Each activity has at least one staff member assigned, sometimes two. So ratios average between 1:4 and 1:8 depending on the type of activity.

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WHAT TYPE OF TRAINING DO STAFF RECEIVE?

Counselors, Staff and Coaches are carefully interviewed and vetted to ensure they'll be a good fit for My City Allstars. All Staff receive a staff handbook and must complete an extensive online training program designed from the American Camping Association (ACA) educational resources. This training is designed to help staff better meet camper needs for success, safety, and wellness. Depending on the age and role of the Staff member, they might need a background check, special certifications, or CPR and First Aid training.​

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ARE THE KIDS OUTSIDE ALL DAY?

We have a mix of outdoor, indoor, and shaded activities throughout the day. We rotate the kids throughout the day so they're not in direct sunlight for extended periods of time. We have water stations at every outdoor activity for kids to stay hydrated and our staff are trained to look for signs of heat related illness. We have a registered nurse on staff to monitor campers. In times of extreme heat, some outdoor activities (ie tennis) are relocated or adjusted to reduce heat related risks for both campers and staff.

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DO YOU HAVE SCHOLARSHIPS AVAILABLE?

We do offer a limited number of scholarships! Our amazing registration program ActivityHero handles all scholarship applications and awards. Click on the registration tab, then click on the program you want to see if any more scholarships are available to apply for.

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DOES SPARTAN ALLSTARS OFFER LUNCH SERVICE?

Please order your camper(s) lunch Sunday by noon for the week on the Web Portal. We are facilitating an optional daily lunch. Each day features a different restaurant that will cater a main course for campers. Although we cannot meet all camper dietary needs, we do offer a vegetarian and meat option every day. Learn More about Lunches.

Mondays- Luna Grill

Tuesdays- Jersey Mike's

Wednesdays- Teri & Yaki

Thursdays- Los Gringos Locos

Fridays- Round Table​

 

TAX ID/CAN I USE A FLEXIBLE SPENDING ACCOUNT?

Chances are, yes, but check with your employer’s HR representative to make sure. Day camps are usually reimbursable under your Dependent Care Flexible Spending Account for kids up to 13 years old. You’ll need our Tax ID number (also called a Federal EIN number) which is: 46-2744553. Login to your ActivityHero account to find receipts/forms you'll need to submit for reimbursement.